Stonehill Communities is a non-profit organization and continuing care community located in Dubuque, Iowa, dedicated to serving older adults. Their comprehensive services span independent living, assisted living, memory care, long-term care, and post-acute care. Stonehill Communities also operates wellness and caregiver resource centers and is actively engaged in dementia care programs and community initiatives. With a mission to serve vulnerable populations, Stonehill Communities partnered with Status Solutions to overcome safety, communication, and operational efficiency challenges.
OPPORTUNITY
Stonehill Communities initially partnered with Status Solutions in 2019 to address the limitations of their cord-based nurse call system. The outdated system required staff to rely on desk-bound communication, which hindered efficiency and responsiveness. Stonehill sought a wireless, more sophisticated solution that would enhance staff communication and improve safety for their residents.
The partnership evolved in 2022 during the COVID-19 pandemic, as Stonehill faced new challenges in visitor management and building access. With the health and safety of residents as a top priority, they required a streamlined system to manage visitors, monitor entry and exit points, and conduct COVID-19 screenings efficiently. This led to the integration of Accushield with Status Solutions’ technology. Accushield tracks visitor activity, and this information is sent via Status Solutions’ SARA (Situational Awareness and Response Assistant) to employee phones, ensuring secure, real-time alerts and well-coordinated front-door operations, even during the most demanding times.
Stonehill’s needs extended beyond pandemic-related concerns, as they recognized the importance of scalable solutions that could adapt to their growing operations. The collaboration with Status Solutions allowed them to build on their initial implementation while incorporating advanced tools to meet evolving requirements.
Solution
Through their partnership with Status Solutions, Stonehill implemented the following key solutions:
- Wireless Communication:
- Replaced outdated cord-based systems with a modern, wireless setup.
- Staff equipped with iPhones received real-time alerts, improving response times and overall efficiency.
- Enabled direct staff-to-staff communication, enhancing coordination.
- AccuShield Integration:
- Automated visitor sign-in and door management, improving security and efficiency.
- Provided after-hours alerts to supervisors for visitor access approval via video.
- Streamlined COVID-19 screening processes during the pandemic.
Results
Stonehill’s adoption of Status Solutions technology has yielded significant benefits:
- Enhanced Safety:
- Improved oversight and faster response times for resident emergencies.
- Strengthened security protocols at entry points with automated visitor management.
- Operational Efficiency:
- Freed up receptionist time by automating visitor sign-ins and access.
- Enabled staff to focus on caregiving by streamlining communication processes.
Client Feedback
“The wireless nurse call system and AccuShield integration have truly revolutionized our operations. The technology enhances safety and brings efficiency to our large campus,” shared Matt Jahn, Stonehill Communities’ Director of Health Services. “We’re excited to see how tools like CATIE Mobile can further benefit our residents and community in the future.”
Future Outlook
Looking ahead, Stonehill plans to:
- Expand the use of CATIE Mobile to additional areas of their operations.
- Explore further integrations and customizations with Status Solutions to address emerging needs.
- Leverage real-time data and analytics to refine their safety and communication strategies.
About Status Solutions
Status Solutions is a leader in situational awareness technology, providing custom software solutions for life-safety assurance, real-time security monitoring, environmental awareness, and mass notification. With a focus on empowering organizations to take proactive measures, Status Solutions helps clients stay ahead of threats and ensure the safety of their communities. Learn more at statussolutions.com.
